FAQ
Questions buyers ask most
Direct answers, in the same terms we would give them on a call.
It varies by division. Container-load quantities are standard for imports, while fashion and iron programmes carry minimums set by the style or the drawing. Send us the enquiry and we will tell you directly whether the volume is workable.
EXW through DDP under Incoterms 2020. The right choice depends on how much of the chain you want to control and where your own logistics strength lies. We will recommend, the decision is yours, and it is stated explicitly on the quotation.
Irrevocable letter of credit at sight or usance, cash against documents, and telegraphic transfer. Open account terms are available to clients with established trading history. First orders are normally secured.
Yes, and you should. Samples are available for stone, garments and packaged goods. Stone in particular should be reviewed physically — no photograph reproduces vein and tone accurately.
Sea freight from Spain to Egypt runs around 12 days port to port, plus clearance. Egyptian exports to Europe and the Gulf run 10–14 days. Production lead time is quoted separately and never bundled into the shipping figure, because bundling them is how delivery dates get missed.
Yes, on both import and export. Clearance is where undocumented cost and delay concentrate, so we prefer to control it rather than hand it to an unknown third party.
Consistency, and a quarry industry that has been operated continuously for generations. Block-to-block colour control is established and reliable, which is what large floors and long hotel corridors actually depend on. We hold the exclusive agencies for Nobili Maron and Monte Real Natural in Egypt.
Yes. We supply against formal tender requirements with the complete documentation package, verified origin and auditable pricing.
Our head office is at 28 El Talatiny St., 1st District, Ismailia, Egypt. Visits are welcome and encouraged — buyers who see a facility place better-informed orders.